1. Our Investment Begins Immediately

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When you purchase a service from AB Resume Services and Consultation (whether it's a resume rewrite, LinkedIn optimization, or a full career consultation package), our specialized work begins immediately.

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• Time and Expertise: We allocate the time of highly experienced, certified resume writers and career consultants. This expertise is a finite resource.

• Discovery and Strategy: We start with an in-depth analysis of your career history, target roles, and industry. Developing the strategic framework for your documents and consultation is the most valuable part of the service—and it happens right away.

• Intellectual Property Creation: A custom resume, cover letter, or LinkedIn profile is a unique piece of intellectual property designed specifically for you. The creative effort and strategic writing cannot be "returned" once they are initiated or delivered.

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Our service is not a product on a shelf; it's a dedicated strategic effort that cannot be undone. The value is in the execution of the service itself.

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2. We Guarantee Quality, Not Results

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While we maintain an exceptional track record of helping clients secure interviews and job offers, it’s crucial to understand the difference between quality of service and final outcome.

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• Quality Guarantee: We guarantee that the documents we produce will be professionally written, strategically formatted, and tailored to your goals based on current industry standards and recruiter best practices. We back this up with unlimited revisions within a specified timeframe to ensure the documents meet your satisfaction and strategic needs.

• External Factors: We cannot control external factors like the job market, the hiring manager’s preferences, the competition for a specific role, or how successfully you perform in an interview. A refund cannot be issued for things outside of our professional influence

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3. Our Revision Process Ensures Satisfaction

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Instead of offering refunds, we focus heavily on communication and the revision process to ensure you receive a document you are confident using.

If you are not satisfied with the first draft, we work collaboratively with you through multiple rounds of revisions (details depend on the specific service purchased) until the documents align with the strategic goals established during the initial consultation phase.

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Our commitment is to revise until the service requirement is met, not to refund because the service has been rendered.

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4. Setting Clear Expectations Upfront

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We strive to ensure clients understand exactly what they are purchasing before they commit:

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• Detailed Service Descriptions: Our website and consultation materials clearly outline the scope, deliverables, timeline, and revision policy for every service.

• Consultation Phase: We often conduct an initial intake or consultation to ensure we are a good fit for your needs and that you understand our process and commitment.

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By choosing AB Resume Services and Consultation, you are investing in expert time, specialized knowledge, and personalized intellectual property creation.